Shipping policy
At Nara Livin, we take pride in delivering your products with the utmost care. This Shipping Policy outlines the terms and conditions related to delivery of our products.
1. Processing Time
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All orders are processed within 3–5 business days of receiving payment.
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Custom or made-to-order products may take longer, and estimated timelines will be communicated at the time of order confirmation.
2. Shipping Timelines
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Standard delivery timelines within India range between 7–14 business days, depending on your location.
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Delivery to remote or difficult-to-reach areas may take longer.
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Any delay due to unforeseen circumstances (weather, strikes, government restrictions, etc.) will be communicated to you.
3. Shipping Charges
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Shipping charges, if applicable, will be calculated at checkout and displayed before payment.
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For select locations or promotional campaigns, we may offer free shipping.
4. Order Tracking
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Once your order is dispatched, you will receive a confirmation email/SMS with tracking details.
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You can track your shipment through our delivery partner’s website using the provided tracking number.
5. Delivery
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Orders will be delivered to the shipping address provided at checkout.
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Please ensure accurate and complete address details to avoid delays.
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If the delivery is missed, our logistics partner will attempt re-delivery. After two unsuccessful attempts, additional charges may apply for further re-delivery.
6. International Shipping
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At present, Nara Livin ships only within India. For international orders, please reach out to us directly at care@naraliv.in to discuss possibilities.
7. Damages During Transit
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We take great care in packaging, but in case your order arrives damaged, please notify us within 48 hours of delivery with clear photographs.
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Claims for damaged or missing items must be made immediately so we can assist you.
8. Contact Us
For questions about shipping or special delivery requests, please reach out to us at:
📩 care@naraliv.in
📞 +919068336555
